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Corporate Services
The depth of Athena's expertise is available to its clients to assist them in developing and managing market-appropriate services. In addition, Athena offers extensive Development Services for health care centers not affiliated with Athena. Operational Services are also available on an a la carte basis. And Athena's Consulting Services provide expert advice and guidance in every aspect of health care.
Development Services
- Design, develop and implement specialized, comprehensive health care delivery system.
- Conduct needs analysis leading to appropriate product and program design.
- Prepare site determination, plant design and construction plans, planning and zoning materials, certificate and determination of need, market needs assessment, and financial feasibility study.
- Develop customer base through education, sales promotion and marketing.
- Prepare policies and procedures for operation's start-up, including
- Hiring
- Purchasing the appropriate type and quality of supplies and equipment
- Designing and setting-up of cost reporting systems
Operational Services
Financial Management
- Establish accounting systems to manage all aspects of the reimbursement process including financial analysis and budgeting.
- Analyze cost accounting and offer financial management systems.
Administration and Management
- Staff positions with proven health care business and clinical professionals who have the ability to manage people, direct projects, and achieve quality outcomes in a cost-effective manner.
Contract Development
- Build networks through recruitment and contracts with health care providers and payers.
- Develop individual, facility and corporate contracts with third party agencies.
Network Development
- Provide sales training and support and marketing promotion to increase market awareness.
- Define and develop marketing and public relations strategies and plans to maximize market penetration.
Resident Care
- Provide patient focused, interdisciplinary team approach.
- Deliver sub-acute, post-acute and specialty care services to meet the individual needs of the patient.
- Ensure high levels of customer service, quality assurance and client satisfaction through total quality management and continuous quality improvement.
Human Resources Management
- Develop personnel policies and procedures.
- Establish, monitor and manage employee benefits programs.
- Develop and implement employee communication systems.
- Direct recruitment of management, clinical and support personnel.
- Provide on-going staff training and support.
- Provide grievance support systems to employees.
- Conduct yearly employee surveys and meetings.
Census Management
- Coordinate the referral process.
- Develop guidelines for admissions and marketing departments.
- Determine rate structure for service lines.
- Establish facility case management programs.
Case Management
- Assist residents and their families with adjustment to their medical conditions and nursing facility placement.
- Advocate for residents and their families.
- Assist with, as necessary, referrals for Human Services.
Government Relations
- Provide staff lobbyists and outside lobbyists to assist in the management of coordinating activities and actions relating to health care industry bills.
Central Purchasing
- Offer increased purchasing power for health care centers enabling each to purchase high quality goods and services at the lowest possible price.
Nutritional Management
- Supervise all facility dietary functions for compliance with federal and state regulations.
- Provide nutritional counseling.
- Deliver a quality dining experience.
Interior Design
- Provide full-service interior design and consulting services, including purchasing furniture and equipment.
Management Information Services
- Implement and manage computer networks.
- Manage development of networks.
- Customized software applications.
- Provide training and user support.
- Provide internet access.
Consulting Services
Athena's experienced staff are available to offer knowledgeable assistance in the following areas:
- Comprehensive review or single-issue analysis of health care facility performance.
- Health care facility and alternative living project design, renovations, construction and general contracting.
- Custom interior design.
- Customer service and quality assurance programs.
- Sub-acute and long-term care specialist in financial and operational management.
- Optimizing provider and staff performances.
- Research, development and strategic planning.
- Health care marketing and public relations.
- Sub-acute and post-acute program development, marketing and management.
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